1. Introduction

SteadyMarketCommons ("we," "our," or "us") is dedicated to maintaining your privacy. In our Privacy Policy, we outline how we handle, utilize, disclose, and protect your data when you visit our website steadymarketcommons.sbs or when you engage our yacht charter services.

Engaging with our services implies that you are in agreement with the practices outlined in this document. Our policy adheres to privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as additional pertinent Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

You may provide us with personal information when:

  • Reserving a yacht charter
  • Reaching out via our website or phone
  • Signing up for our newsletter
  • Completing forms on our site
  • Engaging in surveys or marketing activities

Such information may contain:

  • Identification and contact details (email, phone, address)
  • Financial details (safely processed by external partners)
  • Yacht charter specifics and needs
  • Urgent contact data
  • Food preferences or health info (if shared)

2.2 Information Collected Automatically

Certain data about your device and how you use our website is collected automatically:

  • IP address and geolocation details
  • Browser type and its version
  • Visited pages and duration on the site
  • Sites that referred you to us
  • Device specifications (type, screen size, etc.)

2.3 Cookies and Tracking Methods

To enhance your experience, we utilize cookies and comparable tracking methods on our website. These allow us to:

  • Retain your preferences
  • Examine site usage and performance
  • Supply content tailored to you
  • Ameliorate our services

You can set your cookie preferences within your browser settings or via our cookie consent interface.

3. Utilization of Your Information

We employ the data we gather for purposes including:

  • Service Provision: For offering yacht charter services, managing reservations, and interaction regarding your bookings
  • Client Service: To handle inquiries and deliver support
  • Payment Management: For invoicing and payment processing
  • Safety and Compliance: To safeguard our operations and avert deceit
  • Promotion: To dispatch marketing materials and news (subject to your permission)
  • Site Enhancement: To study user patterns and boost our website
  • Laws and Regulations: To adhere to applicable legal mandates

4. Sharing and Disclosing Information

Your personal information is neither sold, exchanged, nor leased out to third parties. Exceptions to sharing information may occur:

4.1 Providers of Services

We might share details with reliable service providers who help in: payment processing, website management and upkeep, email marketing, analysis and performance tracking, and customer service.

4.2 Legal Obligations

We may need to disclose your data if mandated by law or to comply with legal procedures, court directives, urgent situations, or probing possible illegal undertakings.

4.3 Business Changes

Should a merger, acquisition, or asset sale occur, your data could be part of the transferred assets.

5. Securing Data

We utilise proper technological and organizational controls to safeguard your personal information from unauthorised access, modification, exposure, or destruction. Such precautions include encryption, secure databases, controlled access, continuous assessments, and staff training.

Nonetheless, no method of online transmission or electronic storage is completely invulnerable. Absolute security of your information cannot be assured.

6. Retention of Data

We retain personal data only as needed to achieve the purposes for which it was gathered or as dictated by law. Common retention periods are:

  • Yacht reservations: 7 years for tax/legal reasons
  • Marketing interactions: till you opt out or request deletion
  • Web analytics: 24 months
  • Client support: 2 years following the last contact

7. Rights and Preferences

Your rights encompass requests for access, correction, deletion (constrained by law), portability, opting out of marketing, and cookie management. Please reach out to us using the provided contact details to exercise these rights.

8. External Services

8.1 Google Analytics

To analyze website interaction, we employ Google Analytics. You can opt out by using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Connections

Links on our website may lead to social media platforms with their distinctive privacy guidelines.

8.3 Payment Intermediaries

Our payment facilitations are conducted by PCI DSS-certified external processors.

9. Transborder Data Flow

We might process your information in jurisdictions other than Germany and will apply requisite protections in accordance with privacy legislation.

10. Protecting Younger Users

We do not cater to children below 13, nor do we purposely gather their data. If you suspect that such data was provided, contact us immediately.

11. Policy Updates

Periodic updates to this Privacy Policy may occur to mirror changes in our practices or legal stipulations. We will alert you by revising the policy accessible on our platform, emailing registered users, or displaying a notice on our site. Post-adjustment usage signifies concordance with the new terms.

12. Contact Us

For inquiries about this privacy outline or our data handling methods, reach out here:

SteadyMarketCommons — Privacy Officer
Marina Point
Hamburg 20457
Germany

Phone: +49 40 9999 9999
Email: [email protected]

13. Adherence to Google Ads User Consent Policy

Compliance with Google Ads user consent policies is maintained, and alterations to cookie/tracking preferences can be made at any time through our cookie settings.